Frequently Asked Questions
Shibui Enzyme Floor Cleaner
Q1: What is an enzyme floor cleaner, and how does it work?
An enzyme floor cleaner is a biological cleaning solution that uses living proteins (enzymes) to break down organic soils. Instead of just shifting surface dirt like chemical detergents, the enzymes act as catalysts to physically digest organic matter—such as pet urine, dander, fats, and food grease—turning them into harmless, odorless water and carbon dioxide.
Q2: What makes Shibui Enzyme Floor Cleaner different from ordinary floor cleaners?
Shibui Enzyme Floor Cleaner combines conventional cleaning ingredients with protease and alpha-amylase enzymes. These enzymes help break down certain protein- and starch-based residues, while the cleaning agents assist with removing dirt from surfaces. It is designed for routine cleaning in homes where pets and families share indoor spaces.
Q3: What is the difference between an enzyme cleaner and a bio-enzyme cleaner?
Enzyme cleaners contain enzymes that act on specific types of organic material. The term “bio-enzyme” is sometimes used for the same type of product, but it can also describe fermented cleaning mixtures. Performance depends on the enzyme types, concentrations, formulation and cleaning conditions—not simply whether a product is labelled “bio-enzyme”.
Q4: How do protease and amylase enzymes help remove organic residues?
Protease and amylase are specialized biological catalysts that target specific types of stains. Protease targets and breaks down complex proteins found in pet urine, feces, blood, and vomit, while amylase specifically targets and dissolves starches and carbohydrates. Together, they dissolve tough, sticky organic residues at a microscopic level.
Q5: Can Shibui Enzyme Floor Cleaner help remove dog and cat urine odours?
Yes, Shibui Enzyme Floor Cleaner completely eliminates dog and cat urine odors. Instead of masking smells with synthetic fragrances, its biological enzymes completely degrade the organic compounds responsible for the stench. This permanently eradicates the foul smell, ensuring that pets are not drawn back to re-soil the same indoor spot.
Q6: Does enzyme floor cleaner break down uric acid in pet urine?
Yes, a high-quality enzyme floor cleaner like Shibui is engineered to specifically break down uric acid crystals, which are insoluble in standard water and regular chemical detergents. The protease enzymes inside Shibui chemically digest these crystals, eliminating the root cause of the sharp, lingering ammonia smell characteristic of cat and dog urine.
Q7: Is Shibui Enzyme Floor Cleaner safe for dogs, cats and babies?
Shibui Enzyme Floor Cleaner is intended for household cleaning, including homes with pets. Follow the recommended dilution and application instructions, keep children and pets away during cleaning, and allow surfaces to dry fully before contact. Do not allow pets to ingest the cleaner or lick wet surfaces. The formula contains citronella essential oil, so additional caution is appropriate for cats and animals sensitive to fragrances.
Q8: Why is pH important when choosing a floor cleaner for pet homes?
Harsh acidic or highly alkaline cleaners can cause severe chemical burns on pet paws, corrode premium surfaces, and strip away protective floor sealants. Shibui is formulated with a strictly neutral pH, making it completely non-irritating to delicate animal footpads while remaining safe for high-end flooring like marble and hardwood.
Q9: Does Shibui Enzyme Floor Cleaner kill bacteria?
Shibui Enzyme Floor Cleaner is intended to remove dirt and organic residues. Enzyme cleaning should not be confused with disinfection. Unless a finished-product test demonstrates a defined antimicrobial effect under specified conditions, it should not be presented as a replacement for a registered disinfectant.
Q10: How much Shibui Enzyme Floor Cleaner should I dilute for everyday mopping?
For standard daily floor mopping, dilute 1 to 2 capfuls of Shibui Enzyme Floor Cleaner into a standard bucket of water (approximately 5 to 7 liters). No rinsing with plain water is required afterward, as the residual enzymes will remain active in the floor pores to continuously clean and protect the surface.
Q11: How long should I allow the enzyme cleaner to work?
For normal mopping, you can simply mop and let the floor air-dry naturally. For heavily soiled areas, grout lines, or severe pet urine odors, leave the diluted solution on the surface for 5 to 10 minutes to allow the live bio-enzymes ample contact time to thoroughly digest and break down the deep-set organic material.
Q12: Can I use Shibui Enzyme Floor Cleaner on marble tiles, vinyl, wooden floors?
Yes, Shibui Enzyme Floor Cleaner features a highly stable, neutral pH formula that is 100% safe for all premium residential surfaces, including polished marble, ceramic tiles, vinyl planks, luxury laminate, and natural sealed wooden floors. It cleans thoroughly without stripping natural gloss or causing moisture damage.
Q13: Can I mix Shibui Enzyme Floor Cleaner with bleach or other cleaning products?
No, you must never mix Shibui Enzyme Floor Cleaner with chemical bleach, chlorine, sanitizers, or strong acids. Because enzymes are living biological proteins, these harsh chemical agents will instantly denature and destroy the enzymes, rendering the bio-enzymatic cleaning properties completely inactive.
Q14: Can I use Shibui Enzyme Floor Cleaner in a robot mop?
Shibui’s regular Enzyme Floor Cleaner is not recommended for wet vacuum cleaners or robot cleaners because its foaming properties may be unsuitable for those machines. Shibui offers a separate low-bubble enzyme cleaner. Always check compatibility with the equipment manufacturer’s instructions.
Shibui Enzyme Multi-Purpose Cleaner
Q1: What‘s the difference between Enzyme Multi-Purpose Cleaner and Floor Cleaner?
Shibui Enzyme Floor Cleaner is concentrated formula designed to be diluted in a bucket for large surface areas. Shibui Enzyme Multi-Purpose Cleaner is a ready-to-use, higher-foaming spray formulated at a stronger concentration to spot-treat targeted accidents, vertical surfaces, fabrics, pet cages, and deep-set organic stains directly.
Q2: How do I use Shibui Enzyme Multi-Purpose Cleaner to clean pet urine accidents?
First, blot away any excess fresh urine with a paper towel. Spray Shibui Enzyme Multi-Purpose Cleaner directly onto the soiled area until it is completely saturated. Allow the solution to sit for 5 to 15 minutes so the active enzymes can digest the uric acid crystals, then wipe the area clean with a fresh cloth.
Q3: Can I use an enzyme cleaner on sofas, mattresses, carpets and cushions?
Yes, Shibui Enzyme Multi-Purpose Cleaner is safe for colorfast fabrics, fiber carpets, upholstery, mattresses, and cushions. Because pet accidents soak deep into soft fibers, spraying Shibui allows the bio-enzymes to penetrate to the core of the fabric, completely breaking down internal odors without bleaching or fabric damage.
Q4: Can Shibui Enzyme Multi-Purpose Cleaner be used to clean litter boxes and pet cages?
Yes, it is excellent for deodorizing and cleaning cat litter trays, dog crates, hamster cages, and bird enclosures. It effectively dissolves tough, stuck-on organic waste and crusty urine scale scales safely. Since it is entirely chemical-fume-free, it prevents respiratory irritation in small, sensitive animals.
Q5: What should I do when pet urine odour keeps returning after cleaning?
Returning odors occur because the urine has soaked deep into sub floors, grout, or padding, and rising ambient humidity reactivates the remaining uric salts. To fix this, saturate the area heavily with Shibui Enzyme Multi-Purpose Cleaner, cover it with a damp towel to slow down evaporation, and let it sit overnight to allow the enzymes to penetrate deep and finish digesting the hidden crystals.
Q6: Can Shibui Enzyme Multi-Purpose Cleaner clean vomit and food spills?
Yes, Shibui Enzyme Multi-Purpose Cleaner is highly effective against vomit, drool, milk spills, and greasy food stains. Vomit contains stomach acids and heavily degraded proteins that cause intense staining and odors; Shibui’s active proteases specifically target and digest these complex protein bonds to clear both the mark and the smell.
Q7: Do I need to rinse the area after using Shibui Enzyme Multi-Purpose Cleaner?
No rinsing is required for general applications or soft fabrics, as the formula is entirely non-toxic and biodegradable, drying cleanly without sticky residues. For food-contact areas like kitchen countertops or pet feeding bowls, simply wipe down the surface with a clean, damp cloth after the enzymes have completed their work.
Q8: Does Shibui Enzyme Multi-Purpose Cleaner contain citronella oil, and what precautions are needed around pets?
Shibui Enzyme Multi-Purpose Cleaner focuses primarily on biological enzyme action rather than high concentrations of volatile essential oils like citronella, which can be irritating to cats and dogs. Our formula is engineered to be highly pet-safe; however, standard precautions apply—always avoid spraying the solution directly onto your pet's face, open eyes, or broken skin.
Q9: Can Shibui Enzyme Multi-Purpose Cleaner be used around pet feeding areas?
Yes, it is completely safe to use around pet feeding mats and food storage zones because its plant-derived recipe contains zero volatile organic compounds (VOCs) or toxic chemical detergents. It easily removes dried-on wet food residue and saliva buildup while remaining completely safe should your pet lick the cleaned area.
Q10: How should I store enzyme cleaning products to maintain their performance?
To ensure maximum biological enzyme activity and prevent early degradation, store Shibui enzyme products in a cool, dry indoor location away from direct sunlight. Keep the bottles tightly sealed and ensure storage temperatures stay below 40°C, as extreme heat can break down the living protein structures.
Shibui Moisturising Oatmeal Pet Shampoo
Q1: What is Oat COM™ in Shibui Moisturising Oat Shampoo?
Oat COM™ is the oatmeal ingredient featured in Shibui’s Moisturising Oat Shampoo. Colloidal oatmeal is used in skincare formulations for its skin-conditioning, moisture-supporting and soothing properties. In a shampoo, it can support gentle cleansing and skin comfort, but it is not a substitute for veterinary treatment of skin disease.
Q2: What makes Shibui Oat Shampoo different from ordinary oatmeal pet shampoos?
Many generic pet shampoos use low-concentration, heat-processed oat extracts that lose their healing properties. Shibui uses Oat COM™, a standardized, clinical-grade colloidal oatmeal that retains maximum biological activity. This is combined with Pentavitin® to ensure deep skin-barrier hydration that outlasts traditional formulations.
Q3: Is Shibui Moisturising Oat Shampoo suitable for dogs with dry or sensitive skin?
Yes, Shibui’s Moisturising Oat Shampoo is highly recommended by groomers for dogs suffering from chronically dry, flaky, or sensitive skin. It acts as an exceptionally gentle, soap-free cleanser that lifts away dirt and loose fur while actively depositing skin-soothing lipids to alleviate tight, dry skin conditions.
Q4: Can Shibui Moisturising Oat Shampoo help soothe mild itching caused by dry skin?
Yes, Shibui’s Moisturising Oat Shampoo provides immediate relief for mild itching caused by dry skin. The micro-fine oat particles bind directly to the pet's skin cells, creating a protective coat that locks in moisture and physically blocks environmental irritants, significantly reducing the urge to scratch.
Q5: Can Shibui Oat Shampoo treat hotspots or fungal infections?
Shibui Moisturising Oat Shampoo is primarily a cleansing and moisturising care product. It should not be presented as a treatment for fungal infections, infected hotspots or dermatitis without appropriate evidence and regulatory review. Pets with persistent irritation, open wounds, skin infections or substantial fur loss should be examined by a veterinarian.
Q6: What is the difference between colloidal oatmeal and ordinary oat extract?
Ordinary oat extract is a filtered liquid byproduct that contains only water-soluble components of the oat plant. Colloidal oatmeal contains the entire, intact oat kernel—including the nutrient-rich bran. This ensures your pet receives the full spectrum of anti-inflammatory lipids, proteins, and beta-glucan fibers that are completely missing from simple extracts.
Q7: What are the benefits of Oat COM™ for pet skin and coat?
Oat COM™ delivers advanced, multi-functional benefits: it significantly reduces redness and skin irritation, repairs damaged epidermal skin barriers, moisturizes deep tissue layers, and leaves your pet’s coat looking incredibly silky, soft, and easy to brush without using heavy silicone coat softeners.
Q8: What is Pentavitin, and what role does it play in moisturising skin?
Pentavitin® (Saccharide Isomerate) is a 100% natural, plant-derived skin hydration booster. It binds covalently to the keratin layers of your pet’s skin like a magnet, meaning it cannot be easily rinsed away with water. It provides continuous, deep moisture retention that locks in hydration for up to 72 hours post-bath.
Q9: Does Shibui Moisturising Oat Shampoo contain piroctone olamine?
Shibui Moisturising Oat Shampoo focuses primarily on deep barrier repair and calming itchy, sensitive skin using natural Oat COM™ and Pentavitin®. For full details regarding secondary active ingredients or specific anti-microbial variants like piroctone olamine, please refer directly to the verified ingredient panel printed on our product label.
Q10: Is Shibui Moisturising Oat Shampoo suitable for cats as well as dogs?
Yes, Shibui Moisturising Oat Shampoo is perfectly pH-balanced and safe for cats as well as dogs. Cats possess a highly delicate skin profile and frequently grooming themselves means they are prone to ingesting topical residues; Shibui's clean, non-toxic, chemical-free formula provides safe skin care for felines.
Q11: Can puppies and kittens use Shibui Moisturising Oat Shampoo?
Yes, Shibui Moisturising Oat Shampoo is exceptionally gentle and completely safe for young puppies and kittens over the age of 8 weeks. Its tear-free, soap-exempt formulation cleanses their highly fragile developing skin layers safely without introducing harsh chemicals or synthetic toxins.
Q12: How often should I bathe my dog with Shibui Moisturising Oat Shampoo?
Bathing frequency depends on the dog’s coat, skin condition, activity level and veterinary advice. Dogs with dry or sensitive skin may benefit from a gentle shampoo, but excessive bathing can also contribute to dryness. Follow the product’s directions and seek veterinary guidance if skin irritation persists.
Q13: How do I use Shibui Moisturising Oat Shampoo correctly?
Wet your pet’s coat thoroughly with lukewarm water. Apply generous amount of Shibui Oat Shampoo and work it into a rich lather across entire body, paying close attention to itchy zones. Crucially, leave the lather on the skin for 5 to 10 minutes to allow the colloidal oats and Pentavitin to fully absorb, then rinse thoroughly with cool water.
Shibui Brand and Buying Guide
Q1: What is Shibui, and where is the brand based?
Shibui is a premium, science-led Malaysian pet care and home care specialist dedicated to formulating advanced bio-enzymatic cleaning solutions and clinical-grade pet skincare. The brand is proudly based in Malaysia, engineering high-efficacy products specifically optimized for tropical climates and local household needs.
Q2: What makes Shibui different from conventional pet-care and home-cleaning brands?
Unlike conventional commercial brands that rely on mass-produced industrial chemical surfactants, synthetic coloring, and heavy masking scents, Shibui adopts a biotechnology-first approach. We integrate clinically validated, eco-friendly ingredients like Oat COM™ and Pentavitin®, and live targeted bio-enzymes to solve household problems safely.
Q3: Which Shibui products are designed for professional groomers, pet hotels and pet families?
Our entire range is tailored for both professional and home environments. Shibui Enzyme Floor Cleaner is heavily utilized by professional pet hotels, veterinary clinics, and boarding cafes to handle large-scale odors, while our Multi-Purpose Spray and Colloidal Oat Shampoo provide daily premium care for individual pet families and professional grooming salons.
Q4: What scientific evidence or product testing supports Shibui’s cleaning and skincare claims?
Shibui’s core claims are anchored by rigorous laboratory and clinical testing of our key active ingredients. Our formulations leverage globally recognized biotech research supporting the anti-inflammatory efficacy of standardized Oat COM™ and the proven 72-hour moisture-locking capabilities of certified Pentavitin®.
Q5: Where can I buy authentic Shibui pet care and home care products in Malaysia?
Authentic Shibui products can be purchased directly from our official online store at www.shibuisolutions.com. We offer safe, direct shipping across Malaysia, along with exclusive first-time subscriber discount options, bundle deals, and seasonal promotional gift sets.