Frequently Asked Questions

1. What makes Shibui Enzyme Floor Cleaner different from ordinary floor cleaners?
Shibui Enzyme Floor Cleaner is designed to go beyond surface-level cleaning. Instead of simply masking unpleasant smells with fragrance, it uses advanced enzyme technology to break down organic residues at the source. This makes it especially effective for pet homes where odours, accidents, and everyday messes can linger if not properly removed.

2. How does the enzyme technology work?
Shibui uses high-performance patented enzyme technology to target and break down organic matter such as urine residue, food spills, and other stubborn messes. By cleaning the source of the problem rather than covering it up, the formula helps restore a fresher, cleaner environment in a more intelligent and effective way.

3. Is Shibui Enzyme Floor Cleaner safe for pets and families?
Yes. Shibui is developed for homes shared with pets and loved ones, with a strong emphasis on safety, functionality, and everyday usability. When used as directed, it offers an effective cleaning solution suitable for pet-friendly households. As with any cleaning product, we recommend allowing cleaned surfaces to dry fully before direct contact.

4. Does it only remove odour, or does it clean as well?
It does both. Shibui Enzyme Floor Cleaner is formulated to clean visible dirt while also addressing the hidden organic residues that often cause recurring odours. This dual-action approach helps ensure that floors not only smell fresher, but are genuinely cleaner too.

5. Can I use it every day?
Yes. Shibui Enzyme Floor Cleaner is suitable for regular use in busy pet homes. Daily or routine use can help prevent odour build-up, maintain cleanliness, and keep common pet areas such as feeding corners, sleeping spaces, pee-pad zones, and walkways consistently fresh.

6. Why does Shibui Colloidal Oat Shampoo use Oat COM?
Shibui Colloidal Oat Shampoo features Oat COM, an advanced colloidal oatmeal ingredient chosen for its skin-soothing and barrier-supporting properties. It is especially valued for helping to comfort dry, delicate, or sensitive skin, making it an ideal choice for pets that need a gentler bathing experience.

7. Is colloidal oatmeal really suitable for sensitive skin?
Yes. Colloidal oatmeal is widely recognized for its skin-calming, moisturizing, and protective properties. It is often chosen in gentle skin-care formulations because it helps support the skin barrier while providing a soothing cleanse, especially for skin that feels dry, delicate, or easily irritated.

8. Is Shibui Colloidal Oat Shampoo safe for frequent bathing?
Shibui Colloidal Oat Shampoo is crafted to be mild and comfort-focused, making it suitable for pets that require regular bathing. Its gentle formulation is designed to cleanse without unnecessarily stripping the skin and coat, making it especially suitable for pets with dry or sensitive skin needs.

9. Can it help with dryness, itchiness, or visible redness?
Shibui Colloidal Oat Shampoo is formulated to support skin comfort and hydration, making it a thoughtful option for pets experiencing dryness or visible sensitivity. The colloidal oat active helps promote a calmer, more nourished skin feel, while the gentle cleansing base helps reduce stress during bath time.

10. Is Shibui Colloidal Oat Shampoo a medicated treatment?
No. Shibui Colloidal Oat Shampoo is a gentle, science-led care product designed to cleanse, comfort, and support skin wellness. It is not intended to replace veterinary treatment for persistent or severe skin conditions. For ongoing irritation, infections, or significant hair loss, professional veterinary advice is always recommended.